Pharmacy Technicians function is various areas of the pharmacy, e.g. inpatient, outpatient pharmacy, narcotic vault, procurement, various storage areas, offices and patient care areas, under the supervision of the supervisor, depending upon the area of administrative assignment of s/he or a registered pharmacist in the absence of a pharmacy supervisor. S/he provide various technical support services within the pharmacy department. This position involves proving services related to inpatient. Major duties include, but are not limited to, the following: Fosters productive and cooperative working relationships by showing understanding, courtesy, tact, and politeness to others Regularly cooperates with coworkers and others in meeting commitments and accomplishing assigned work on time Assists other employees in the work unit in accomplishing assignments including supporting co-workers when work is done. Routinely displays courteous and tactful behavior. Projects a positive and professional image of Pharmacy Service Responds constructively to feedback, seeking ways to improve. Consistently raises concerns in a constructive manner and offers potential solutions. Performance demonstrates efforts to improve patient satisfaction, and improve quality and timeliness. Provides courteous, cooperative, and timely service to patients, visitors, and staff, demonstrating good oral and written communication. Screens drug orders for accuracy and assist the pharmacist in solving potential drug related problems. Properly processes, fills and packages outpatient prescriptions for window and mail efficiently to achieve a twenty-minute window waiting time and two-day mail turnaround time. Fills window and mail prescriptions accurately. Distributes medication at the outpatient window after verifying two methods of identification of the patient/caregiver, providing special assistance to those with increased need. Correctly processes short stocked, partial supplies, mailed prescriptions and patient returns within stipulated time frames. Correctly processes and labels drugs, pre-pack items, bulk prescriptions per policy. Processes clinic orders, manages clinic stock inventory and fills clinic orders. Performs inventory replenishment, inspection maintenance and security control of crash carts, returning carts that have been serviced to the patient ready storage area. Has thorough understanding of code box and EMS box refill procedures. Documents all drug box exchanges properly and thoroughly. Maintains all pharmacy areas and equipment in a clean, neat, and organized fashion. Functions as first-line telephone contact for patients, providers, and/or the public. Addresses telephone requests in a timely and courteous fashion, processing, for example, refill requests, etc. Performs all other pharmacy duties as assigned Work Schedule: Rotating 8 hour shifts (including Days, Evening, Nights, Weekends, and Holidays) Financial Disclosure Report: Not Required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.