The Pharmacy Technician acts as a representative of the Pharmacy Service in a variety of pharmacy related functions within the Healthcare System. This position functions both in the Inpatient and Outpatient Pharmacy settings, as well as other areas throughout the VAMC as deemed appropriate for patient care and service needs. Although the primary assignment of work schedule and tours may be in either the Inpatient or the Outpatient Pharmacy service area, the incumbent will be trained and expected to function and maintain competency in both areas as needed and assigned. As deemed necessary by the Pharmacy Supervisor(s) in order to meet the needs of the service; the incumbent may be assigned to work in any Pharmacy service area, may be assigned any duties, and may be periodically asked to volunteer or be assigned to work irregular shifts, weekends, holidays, or be called back in for emergencies. The incumbent is responsible for providing a full range of pharmaceutical service functions including: Answers pharmacy phone calls timely and triages them appropriately. Collects, trends and reports drug use evaluation (DUE) data for quality improvement purposes as required. Actively assists in quality improvement activities by participating in Medical Center and service-level process assessment and action teams and continually seeks to improve services. Identifies basic therapeutic problems such as duplicate therapy with drugs in the same class and alerts the Clinical Pharmacist (CP) to the possible need for clinical intervention. Assists with inventory management and procurement of medicines, monitors inventory and relays information to the Pharmacy procurement staff. This also includes placing stock in proper storage areas, rotating stock on shelves as required, and removing/replacing outdated items and notifying procurement for replacement. Provides training to new or existing Pharmacy staff to ensure competencies are developed and maintained. Compounds and/or reconstitutes oral or external medications (non-sterile). This includes calculating and converting to proper weights and measurements for the amount of drug or solution to be used/dispensed. Possess an advanced technical knowledge of drug and medication brand names, generic/chemical names, general and special storage requirements, expiration date requirements, manufacturer and distributor sources, dosage forms, applicable systems of weights and measures. Conducts monthly ward inspections of patient care areas. Assists with adverse drug event reporting in VA Adverse Drug Event Reporting System (VAADERs). Performs all the duties of lower graded technicians, as required. Work Schedule: Monday - Friday, 8:30am - 5:00pm; may require occasional holiday and weekend work Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.