The Clinical Pharmacy Technician will work with healthcare providers and interdisciplinary health care teams to deliver cost effective, quality healthcare for both inpatient and outpatients. The Clinical Pharmacy Technician will provide clinical and administrative support to assigned clinical areas under Pharmacy Service. Under the supervision of a pharmacist, Clinical Pharmacy Technicians participate in patient care activities and quality assurance monitoring. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education or Experience. A high school diploma or equivalent; or at least 3 months experience. Certification. Certification by the National Pharmacy Technician Certification Board (PTCB) is required at grades GS-6 and above. English Language Proficiency. Pharmacy technicians appointed to direct patient care positions must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part. Grade Determinations: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates: GS-7: Experience. One year experience at the next lower level and must fully meet the KSAs at the next lower level. In addition, the candidate must demonstrate the following technical KSAs and the potential to acquire the assignment specific KSAs designated by an asterisk (*): Demonstrated Knowledge, Skills, and Abilities *1. Ability to evaluate, analyze workflow, and coordinate work activities. 2. Ability to independently gather, evaluate, and analyze data to generate reports and/or for other projects/statistical purposes. 3. Knowledge of pharmacy policies and procedures sufficient to train and orient new employees and other staff 4. Comprehensive knowledge of the operation and care of specialized pharmaceutical equipment. 5. Comprehensive knowledge of the procurement and formulary process. 6. Comprehensive knowledge of investigational drug policies and procedures. 7. Comprehensive knowledge of controlled substance policies and procedures, and the ability to identify and investigate discrepancies in these policies and procedures. 8. Comprehensive knowledge of, and ability to, analyze data in VA information systems. Preferred Experience: Certified Pharmacy Technician; Preference for candidates who have worked with specialty pharmacy clinic (i.e. PACT, Anticoagulation, Mental Health, Pain) References: VA HANDBOOK 5005/15 MARCH 17, 2006, PART II, APPENDIX G28 The full performance level of this vacancy is 7. Physical Requirements: See VA Directive and Handbook 5019. ["VA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws Obtains and assesses information on compliance, current warfarin dosage, medication changes, alcohol consumption, smoking, bleeding symptoms and general state of health. For stable patients, the clinical technician initiates an electronic progress note in CPRS, including assessment for warfarin indication, duration, and INR range. Reviews medication changes (including any herbals, dietary supplements/OTC's), adherence, and complications of therapy and reports findings to clinical pharmacist. Routinely monitors laboratory data (including, but not limited to stool guaiac tests and CBC). Telephone Support involves rescheduling patients who have missed appointments, assisting Clinical Call Center with anticoagulant medication renewals, phone interviews of patients who have obtained INR's from outside labs, and triaging any incoming phone calls from patients, their family members or other healthcare providers. Care coordination with other VA sites to facilitate lab draws. Performs DOAC monitoring/scripted telephone monitoring as outlined in the Anticoagulation Standard Operating Procedure, and notifies the Anticoagulation Pharmacist as recommended. Manages accession reports. Reviews report and patients' charts to identify which patients have and have not been followed up and why patients missed their scheduled appointments. Patients still requiring follow-up are rescheduled appropriately. Conducts patient interviews, including medication history, need for medication refills, and investigating causes of therapeutic irregularities Routinely performs patient medical chart and medication profile reviews to identify polypharmacy problems, prescription duplication, therapeutic duplication, prescription non-compliance, medication changes, and allergies or adverse drug reactions . Completes new patient evaluations for CPP consults Documents clinical and operational activities as assigned. Maintain access to local hospital electronic medical record to obtain recent progress notes and laboratory data. Assist with discontinuation of remote medications per CPP request Triage incoming prescriptions (community care and formulary status) and progress notes. Participates in other QA/QI projects, safety initiatives and cost savings initiatives as assigned. Work Schedule: Monday-Friday 7:30am-4:00pm Telework: Not Applicable Virtual: This is not a virtual position. Functional Statement #: 55933-O Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.